Disclaimer
Important information about our services, partnerships, and your rights as a client.
Metaquotes Disclaimer
Pipze Market Limited is pleased to offer MT5 Trading Platforms powered by Metaquotes. However, it is imperative to clarify that Metaquotes bears no responsibility for any issues pertaining to Pipze Market Limited offerings or business practices.
Metaquotes is a third-party software provider and is not responsible for any trading activities, account management, or business operations conducted through Pipze Market Limited.
Complaint Procedure
In the event of any complaints or concerns arising from Pipze Market Limited services, we kindly request that clients initiate direct contact with Pipze Market Limited using the communication channels delineated in this policy.
Email Support
Send detailed complaints to our support team
Phone Support
Call our dedicated support line for urgent matters
Live Chat
Get immediate assistance through our chat system
Support Ticket
Create a formal support ticket for tracking
Client Agreement & Terms
Prior to initiating a complaint or raising concerns, clients are urged to carefully review the Client Agreement and Terms and Conditions provided by Pipze Market Limited. These documents contain comprehensive information on the procedures and protocols for registering complaints.
All clients must read and understand the Client Agreement and Terms and Conditions before engaging in any trading activities. These documents outline your rights, responsibilities, and the proper procedures for filing complaints.
Key Documents to Review:
- Client Agreement - Your contract with Pipze Market Limited
- Terms and Conditions - Service usage guidelines
- Risk Disclosure - Understanding trading risks
- Privacy Policy - How we handle your data
- Complaint Procedure - How to file complaints
- AML Policy - Anti-money laundering procedures
Important Notice
Please be advised that clients are refrained from raising concerns, service requests, or any related matters regarding Pipze Market Limited, software providers, gateway provider, or any regulatory bodies that have granted us a license. We appreciate your understanding in this manner.
Direct Contact
Contact Pipze Market Limited directly for all concerns
Proper Channels
Use official communication channels only
Documentation
Keep records of all communications
Follow Procedures
Adhere to established complaint procedures
Contact Information
Thank you for choosing Pipze Market Limited as your trading platform. We are committed to delivering a superior trading experience and ensuring that any concerns you may have are addressed in a professional and timely manner.